During this visit, did this provider explain things in a way that was easy to understand?. ![]() The Star Rating is based on patient responses to three questions on the Clinician & Group CAHPS (CG-CAHPS) Survey, a standardized questionnaire developed for use by Medicare: The Patient Experience Star Rating reflects our patients’ perception of how well their Mount Sinai physician communicated with them during an office visit. What is the “Patient Experience Star Rating?” We hope this information will help you choose the doctor that is right for you. To help patients feel more confident about their choice of doctors, we provide patient experience star ratings based on information collected by an independent organization, Press Ganey, which surveys hundreds of thousands of our patients every year. At Mount Sinai, our mission is to provide exceptional patient care.
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